Legal and Compliance
DMC Debt Management is a compliant debt collector, who works in line with the POPI Act, National Credit Act, and other regulations in South African law.
This Act protects ordinary South Africans by regulating debt collection practices and ensuring consumers are treated fairly.
The Payments Association of South Africa (PASA) is the governing body that regulates payment systems in South Africa.
We understand the importance of protecting your personal information, which is why we adhere to the Protection of Personal Information (POPI) Act.
Prescription occurs when a consumer has not acknowledged the debt or made a payment for 3 uninterrupted years. Prescription is a defense in law that can be used against liability for the debt.
The National Credit Act
DMC is a registered credit provider with NCRCP No. 103.
We are fully compliant with the National Credit Act of South Africa. This Act protects ordinary South Africans by regulating debt collection practices and ensuring consumers are treated fairly.
Our team of consultants ensure that your account is legally and ethically collected, with the utmost respect for you, our customer, while adhering to the National Credit Act.
We understand the importance of protecting your personal information, which is why we adhere to the Protection of Personal Information (POPI) Act. We ensure that all information you share with us is kept safe and secure, so you can have peace of mind knowing your personal information is protected.
Read our full POPI policy here
The Protection of Personal Information Act
Payments Association of South Africa
The Payments Association of South Africa (PASA) is the governing body that regulates payment systems in South Africa. PASA is authorised by the South African Reserve Bank to regulate, monitor and control payment systems in South Africa and to ensure that all transactions are secure and effective.
As PASA members, DMC is subject to the PASA Code of Conduct, which sets out the standards and requirements for the collection of debt in South Africa. We are committed to providing the highest standards of service and compliance.
Prescription occurs when a consumer has not acknowledged the debt or made a payment for 3 uninterrupted years. Prescription is a defense in law that can be used against liability for the debt.
Once prescription has been raised, the necessary investigations are done to determine whether or not the account is prescribed. If the account is prescribed, you as the customer will be notified and will no longer be liable to pay. If the debt is not prescribed, you will however be liable to make payments. If necessary, the investigation may be referred to the courts for a final decision.
