Managing your Account During the COVID-19 Lockdown

Use the following channels to quickly and easily manage your account: 

Do-It-Yourself (DIY)

DMC Online is an easy to use and easy to access portal that will allow you to view your account balances, access statements and settlement letters, view payment options, including potential discounts and make payment arrangements. All you need to access DMC Online is your SA ID number and your cellphone number. No registration necessary, just follow the prompts.

Cellphone Self-Service (USSD)

View you balance, get a mini-statement or make additional payments via your cellphone quickly, easily and safely. Simply dial *120*1108*2# to get started.

Chat to Us

Contact us on WHATSAPP

Or use our Live Web Chat

Email Us

Email us at helpdesk@dmc.co.za

Please ensure that you provide us with either your account reference or RSA ID number, in order to process your request more efficiently.

Pay Via EFT or Direct Deposit

Payment via an EFT or direct deposit is possible if you use your ID or contract (account) number as a reference. Please email proof of payment to helpdesk@dmc.co.za or fax it to 086 772 2001 so that we can allocate your payment accurately. Click here for our bank details.

Pay via EasyPay

Make a payment on the EasyPay website, or take your latest DMC statement to one of the following stores that offer an EasyPay option:

  • Best Electric
  • Checkers
  • Lifestyle Living
  • Pick n Pay
  • Shoprite
  • Woolworths
Do-it-yourself (DIY) - DMC Online portal is an easy to use and easy to access portal that will allow you to view your account balances, access statements and settlement letters, view payment options, including potential discounts and make payment arrangements. All you need to access DMC Online is your SA ID number and your cellphone number. No registration necessary, just follow the prompts.

View you balance, get a mini-statement or make additional payments via your cellphone quickly, easily and safely. Simply dial *120*1108*2# to get started

Contact us on WHATSAPP

Or use our Live Web Chat

Email us at helpdesk@dmc.co.za

Please ensure that you provide us with either your account reference or RSA ID number, in order to process your request more efficiently.

Payment via an EFT or direct deposit is possible if you use your ID or contract (account) number as a reference. Please email proof of payment to helpdesk@dmc.co.za or fax it to 086 772 2001 so that we can allocate your payment accurately. Click here for our bank details.

Make a payment on the EasyPay website, or take your latest DMC statement to one of the following stores that offer an EasyPay option:
  • Best Electric
  • Checkers
  • Lifestyle Living
  • Pick n Pay
  • Shoprite
  • Woolworths